I remember the day very clearly when I read Donald J Wheelerâs book âUnderstanding Variation â The Key to Managing Chaos.â What grabbed my attention was the sterility of the traditional monthly report and, furthermore, the potential for it to be truly misleading. Letâs consider what is…
I remember the day very clearly when I read Donald J Wheelerâs book âUnderstanding Variation â The Key to Managing Chaos.â What grabbed my attention was the sterility of the traditional monthly report and, furthermore, the potential for it to be truly misleading. Letâs consider what is usually provided to managers prior to and, worse, at […]
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